Cookie Policy

These were last updated on 15/10/2023

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Background

This website makemyhousegreen.com ("Our Site") uses cookies and similar technologies in order to distinguish you from other users. By using cookies, we are able to provide you with a better experience and to improve Our Site by better understanding how you use it.

See your cookies

Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site.

1. Definitions and Interpretation

1.1 In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

"cookie" means a small file consisting of letters and numbers that Our Site downloads to your computer or device;

"web beacon" means a small, transparent image file (usually only 1-pixel x 1-pixel in size) used for tracking user behaviour and activity around Our Site;

"We/Us/Our" means Switchd Ltd , a company registered in England under 10408051, whose registered address is International House, 24 Holborn Viaduct, London, England, EC1A 2BN.

2. How Does Our Site Use Cookies?

2.1 We may use cookies on Our Site for a number of reasons, all of which are designed to improve your experience of using it. Cookies allow you to navigate around Our Site better and enable Us to tailor and improve Our Site by saving your preferences and understanding your use of it.

2.2 We use the following types of cookie:

2.2.1 Necessary Cookies

Necessary cookies help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

2.2.2 Statistics

Statistic cookies help us to understand how visitors interact with our websites by collecting and reporting information anonymously.

2.2.3 Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

2.3 These cookies come in two forms:

2.3.1 Persistent Cookies

Any of the above types of cookie may be a persistent cookie. Persistent cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

2.3.2 Session Cookies

Any of the above types of cookie may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session cookies are deleted when you close your browser.

2.4 We also use web beacons on Our Site to track your navigation around it. As with analytics cookies described above, web beacons help Us to understand how you use Our Site and enable us to improve it in the future.

3. How You Can Control Cookies

3.1 Internet browsers normally accept cookies by default. You can change these settings if you wish, however please be aware that this is not generally a per-site setting and will prevent all websites from using cookies, not just Ours. Please also be aware that by disabling cookies in your browser, you may impair the functionality of Our Site and we won't get the information we need to make sure we can improve your experience as much as possible.

3.2 The links below provide instructions on how to control cookies in all mainstream browsers:

3.2.1 Google Chrome

3.2.2 Microsoft Internet Explorer

3.2.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

3.2.4 Safari (OSX)

3.2.5 Safari (iOS)

3.2.6 Mozilla Firefox

3.2.7 Android (Please refer to your device's documentation for manufacturers' own browsers)

4. How Do We Use Cookies in Emails?

4.1 In addition to using cookies on Our Site, we use cookies and similar technologies in some of the emails we send to you. Just like the cookies on Our Site, these are used to help Us understand your use of Our Site and to keep improving it.

4.2 We use web beacons in some of Our emails. We use web beacons to detect when (or whether) you open an email and how you have interacted with it, and other information such as your email client, web browser, computer or device, and IP address. Web beacons may also be used to serve up emails in a particular format that is best suited to your computer or device.

4.3 Emails from Us may contain links. Each one of those links would contain a unique tag which enables Us to track which links are being used and by whom. This information can then be used to improve and tailor our emails in the future.

5. Changes to this Cookie Policy

5.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

5.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

6. Further Information

6.1 If you would like to know more about how We use cookies, please contact us at team@makemyhousegreen.com.

6.2 For more information about cookies, please visit www.aboutcookies.org (this is an external link and We are not responsible for its content).

7. Your Cookies

This website uses cookies. If you allow us to, we’ll use some extra cookies to collect information about your visits. This will help us to improve the site, personalise your experience and our marketing.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.

You can view our privacy policy here or if you are a Nationwide Solar Pilot customer here.

Your consent applies to the following domains: join.makemyhousegreen.com, makemyhousegreen.com

Your current state: Allow all.

Your consent ID: iGaOOa5qjhPR2LBS6kXR3qZpmDg6PBYDnmt4QDXa/4ZD08r2QFEIwQ==

Consent date: Wednesday, December 13, 2023 at 10:01:33 AM GMT

Cookie declaration last updated on 12/12/2023 by Cookiebot:

Necessary (19)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name
Provider
Purpose
Expiry
Type
#.#-#-#-#-#.ack
Typeform
Used to contain user’s survey and quiz answers in Local Storage.
Persistent
HTML Local Storage
#.#-#-#-#-#.inProgress
Typeform
Used to contain user’s survey and quiz answers in Local Storage.
Persistent
HTML Local Storage
#.#-#-#-#-#.queue
Typeform
Used to contain user’s survey and quiz answers in Local Storage.
Persistent
HTML Local Storage
#.#-#-#-#-#.reclaimEnd
Typeform
Used to contain user’s survey and quiz answers in Local Storage.
Persistent
HTML Local Storage
#.#-#-#-#-#.reclaimStart
Typeform
Used to contain user’s survey and quiz answers in Local Storage.
Persistent
HTML Local Storage
__cf_bm
Hubspot
Used by HubSpot for working out whether to show calendar for booking an an initial appointment.
1 day
HTTP Cookie
1.gif
Cookiebot
Used to count the number of sessions to the website, necessary for optimizing CMP product delivery.
Session
Pixel Tracker
AWSALBTG
Typeform
Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.
7 days
HTTP Cookie
AWSALBTGCORS
Typeform
Pending
7 days
HTTP Cookie
CookieConsent [x2]
Cookiebot
Stores the user's cookie consent state for the current domain
1 year
HTTP Cookie
dmn_chk_#
app.posthog.com
Pending
Session
HTTP Cookie
experiments-fingers
Typeform
User by HubSpot to test different
1 day
HTTP Cookie
experiments-raw
Typeform
This is part of one Trust to ensure cookie compliance for Trustpilot
1 day
HTTP Cookie
OptanonAlertBoxClosed
Typeform
This is part of one Trust to ensure cookie compliance for Trustpilot
1 day
HTTP Cookie
OptanonConsent
Typeform
This is part of one Trust to ensure cookie compliance for Trustpilot
1 day
HTTP Cookie
PHPSESSID
makemyhousegreen.com
Preserves user session state across page requests.
Session
HTTP Cookie
test_cookie
Google
Pending
1 day
HTTP Cookie
When a customer continues through the journey get an installation.
Contact Data
Billing Data
Financial Data
Transactional Data
Technical Data
Customer Support Data
Usage Data
Inverter and Site Photographs
Contractual Obligations
Contractual Obligations
We need this data in order to deliver the service and ensure a smooth installation.

Preferences (2)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name
Provider
Purpose
Expiry
Type
CookieConsentBulk
Setting-#
Cookiebot
Enables cookie consent across multiple websites
Persistent
HTML Local Storage
tf_respondent_cc
Typeform
Used to implement forms on the website.
6 months
HTTP Cookie

Statistics (20)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name
Provider
Purpose
Expiry
Type
_clck
Microsoft
Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.
1 year
HTTP Cookie
_clsk
Microsoft
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
1 day
HTTP Cookie
_cltk
Microsoft
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
Session
HTML Local Storage
_sp_id.#.expires
join.makemyhouse
green.com
Contains the expiry-date for the cookie with corresponding name.
Persistent
HTML Local Storage
_sp_ses.#.expires
join.makemyhouse
green.com
Contains the expiry-date for the cookie with corresponding name.
Persistent
HTML Local Storage
c.gif
Microsoft
Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.
Session
Pixel Tracker
CLID
Microsoft
Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.
Session
HTTP Cookie
dd_cookie_test_#
Typeform
Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.
1 year
HTTP Cookie
rl_anonymous_id
Typeform
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
1 day
HTML Local Storage
rl_group_id
Typeform
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
Persistent
HTML Local Storage
rl_group_trait
Typeform
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
Persistent
HTML Local Storage
rl_session
Typeform
Collects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.
Persistent
HTML Local Storage
rl_trait
Typeform
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
Persistent
HTML Local Storage
rl_user_id
join.makemyhouse
green.com
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
Persistent
HTML Local Storage
snowplowOut
Queue_#_post2
join.makemyhouse
green.com
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
Persistent
HTML Local Storage
snowplowOut
Queue_#_post2.expires
Typeform
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
Persistent
HTML Local Storage
tracking_session_id
join.makemyhouse
green.com
Determines if a user leaves the website straight away. This information is used for internal statistics and analytics by the website operator.
1 day
HTTP Cookie
ubpv
join.makemyhouse
green.com
Determines if a user leaves the website straight away. This information is used for internal statistics and analytics by the website operator.
6 months
HTTP Cookie
ubvs
join.makemyhouse
green.com
Collects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.
180 days
HTTP Cookie
ubvt
makemyhouse
green.com
Collects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.
3 days
HTTP Cookie

Marketing (27)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name
Provider
Purpose
Expiry
Type
#-visitorId
Typeform
Pending
Persistent
HTML Local Storage
__tld__
RudderStack
Pending
Session
HTTP Cookie
_ga
Google
Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.
2 years
HTTP Cookie
_ga_#
Google
Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.
2 years
HTTP Cookie
_gcl_au
Google
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
3 months
HTTP Cookie
_uetsid
Microsoft
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
Persistent
HTML Local Storage
_uetsid
Microsoft
Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.
1 day
HTTP Cookie
_uetsid_exp
Microsoft
Contains the expiry-date for the cookie with corresponding name.
Persistent
HTML Local Storage
_uetvid
Microsoft
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
Persistent
HTML Local Storage
_uetvid
Microsoft
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
1 year
HTTP Cookie
_uetvid_exp
Microsoft
Contains the expiry-date for the cookie with corresponding name.
Persistent
HTML Local Storage
ads/ga-audiences
Google
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
Session
Pixel Tracker
ANONCHK
Microsoft
Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites.
1 day
HTTP Cookie
attribution_user_id
Typeform
Used in context with the website’s pop-up questionnaires and messengering. The data is used for statistical or marketing purposes.
1 year
HTTP Cookie
IDE
Google
Pending
1 year
HTTP Cookie
MR [x2]
Microsoft
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
7 days
HTTP Cookie
MUID [x2]
Microsoft
Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.
1 year
HTTP Cookie
pagead/1p-user-list/#
Google
Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.
Session
Pixel Tracker
pagead/landing
Google
Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.
Session
Pixel Tracker
rl_page_init_referrer
Typeform
Registers how the user has reached the website to enable pay-out of referral commission fees to partners.
Persistent
HTML Local Storage
rl_page_init_
referring_domain
Typeform
Registers how the user has reached the website to enable pay-out of referral commission fees to partners.
Persistent
HTML Local Storage
SM
Microsoft
Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.
Session
HTTP Cookie
SRM_B
Microsoft
Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services.
1 year
HTTP Cookie
utm_campaign
makemyhouse
green.com
Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products.
Session
HTTP Cookie
utm_source
makemyhouse
green.com
Determines how the user accessed the website. This information is used by the website operator in order to measure the efficiency of their marketing.
45 days
HTTP Cookie

Unclassified (8)

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name
Provider
Purpose
Expiry
Type
__ph_opt_in_out_phc
_k2r6jhgwUuT7oe4XpK
MIIi9ZFN1lTZ4Go7Xq
C25KnXG
app.posthog.com
Pending
Session
HTTP Cookie
_sp_id.b5b4
join.makemyhouse
green.com
Pending
Persistent
HTML Local Storage
_sp_ses.b5b4
join.makemyhouse
green.com
Pending
Persistent
HTML Local Storage
ph_#_posthog [x2]
app.posthog.com
Pending
1 year
HTTP Cookie
ph_#_primary_
window_exists
app.posthog.com
Pending
Session
HTML Local Storage
ph_#_window_id
app.posthog.com
Pending
Session
HTML Local Storage
utm_channel
makemyhouse
green.com
Pending
45 days
HTTP Cookie